Store Policies

Black Hound Design Company expressly warrants that, for a period of (1) year from date of invoice, these products will be free of defects in materials and workmanship. This limited warranty only applies to products which are handled, stored and installed in the manner recommended by  Black Hound Design Company are warranted for use in a continually conditioned environment. 

 Products not manufactured by Black Hound Design Company, including but not limited to upholstery materials and laminates, are governed solely by the guarantees of warranties, if any, of the manufacturer of these products. Black Hound Design Company does not offer a warranty for these products. Black Hound Design Company accepts no responsibility for the durability and performance of customers own materials.

Black Hound Design Company will replace or repair the defective items covered by this warranty provided the Customer notifies Black Hound Design Company within (5) days of the discovery of the defect. No deductions for repairs in the field will be allowed without prior written authorization. The warranty does not apply to furniture damaged by accident, abuse, neglect or misuse, nor does it apply if repairs are attempted by anyone other than an authorized Black Hound Design Company employee or representative. In no event, shall liability under this warranty exceed the original purchase price of the defective furniture.

Return Policy

All sales are final on custom goods.